SHIPPING & RETURNS
Shipping Policy
At Kroybin, we aim to deliver your orders safely and on time.
📦 Order Processing
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Orders are processed after confirmation and payment verification.
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Processing time may vary depending on product availability and category.
🚚 Delivery Time
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Estimated delivery time will be displayed during checkout or communicated after order confirmation.
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Delivery timelines may vary based on location, product type, and unforeseen circumstances.
Shipping Charges
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Shipping charges (if applicable) will be clearly shown before completing your order.
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Charges may vary depending on order size, weight, and delivery location.
Imported Products
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Some products may be imported and could require additional processing time.
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Any relevant information will be communicated to the customer in advance.
Return & Exchange Policy
Customer satisfaction is important to us. Please read our return policy carefully.
Returns
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Products are eligible for return only if they are damaged, defective, or incorrect at the time of delivery.
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Return requests must be made within the specified time mentioned on the product page or communicated by our support team.
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Products must be unused, unopened, and in original packaging.
❌ Non-Returnable Items
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Certain items such as personal care products, supplements, or hygiene-related products may not be eligible for return due to safety reasons.
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Non-returnable items will be clearly mentioned on the product page.
Refunds
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Once a returned product is inspected and approved, refunds will be processed accordingly.
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Refund timelines may vary depending on the payment method used.
How to Request a Return
To request a return or report an issue, please contact our customer support with:
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Order number
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Product details
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Reason for return
Need Help?
For any questions related to shipping or returns, feel free to contact our support team.
📩 Customer Support: Available via website contact options